Privacy Policy
Last updated: 26/08/2025 (DD/MM/YYYY)
1. Introduction
At Pikit, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number
- Order Information: Delivery address, order history, preferences
- Payment Information: Processed securely through our payment partners
Information Collected Automatically
- Usage Data: How you interact with our service
- Device Information: Browser type, operating system, IP address
- Cookies: To improve your experience and remember preferences
3. How We Use Your Information
We use your information to: - Process and fulfill your orders - Communicate with you about your orders - Send order confirmations and updates - Improve our services - Comply with legal obligations
4. Information Sharing
We Share Information With:
- Partner Businesses: To fulfill your orders
- Service Providers: Payment processors, email services
- Legal Requirements: When required by law or to protect rights
We Never:
- Sell your personal information
- Share your information for marketing purposes without consent
5. Data Security
We implement appropriate security measures to protect your personal information: - Encryption of sensitive data - Secure servers - Regular security audits - Limited access to personal information
6. Your Rights
You have the right to: - Access your personal information - Correct inaccurate information - Delete your account and associated data - Opt-out of marketing communications - Request a copy of your data
7. Cookies
Types of Cookies We Use:
- Essential Cookies: Required for the service to function
- Preference Cookies: Remember your settings
- Analytics Cookies: Help us understand usage patterns
Managing Cookies:
You can control cookies through your browser settings, though some features may not work properly without them.
8. Data Retention
We retain your information for as long as necessary to: - Provide our services - Comply with legal obligations - Resolve disputes - Enforce our agreements
9. Children's Privacy
Our service is not intended for children under 18. We do not knowingly collect information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service.
12. Contact Us
If you have questions about this Privacy Policy or your personal information:
Email: [Your privacy contact email] Address: 9 Rue de la Verdière - 13090 Aix-en-Provence, France
13. Data Protection Officer
[If applicable, include DPO contact information]
14. Legal Basis for Processing
We process your personal information based on: - Your consent - Contract fulfillment - Legal obligations - Legitimate interests